Little Duds is an order-based company, which means every item is custom-made according to your specific requirements. Therefore, returns are not accepted for any reason other than the product being received in a damaged, defective, or broken condition.
In such cases, we will rectify the issue and send a replacement.
We take pride in our quality and customer satisfaction and are committed to delivering comfort, quality, and care in every product.
How to Raise a Dispute for an Order
We stand by our products 100%, created with love and care. If you face any issues with your order:
You can raise a return request within 10 days of delivery.
If your reason for return is found to be genuine, we will honor the return.
Returned items must be in original condition, unused, and with all tags intact.
Packaging
All items are securely and carefully packaged to prevent any damage during transit.
Shipping Charges
Domestic (India): Free shipping on most products. Some products may incur additional shipping costs, which will be clearly mentioned on the product page.
International: Shipping charges vary based on the product and destination country. These are mentioned clearly on the product page. Prices may also differ from country to country.
Estimated Delivery Time
Orders are typically shipped within 7 working days from our warehouse.
Estimated delivery time is 7–10 working days.
Delivery Process
We use reputed courier companies like Blue Dart, Aramex, AFL, DTDC, DHL, and FedEx. If your area is not serviceable by these, we will use India Speed Post.
In cases where no courier service is available:
We will contact you to arrange an alternative delivery location that is serviceable.
International Delivery
Yes, we do ship internationally. Orders from around the globe are delivered using DHL, DTDC, India Post, or FedEx, ensuring safe and timely delivery.
Tracking Your Order
Once your order is dispatched:
A tracking ID will be sent to you via email.
You can track your delivery on the respective courier partner’s website or through your order history panel after logging into your account.
Customs and International Taxes
For international orders:
Customs duty and taxes (if applicable) must be paid by the customer, in accordance with the laws of the destination country.
