At Little Duds, each product is custom-made to order, crafted with care and precision. As a result, our cancellation policy is designed to reflect the personalized nature of our work.
Order Cancellation Window
Orders can only be cancelled within 24 hours of placement.
After 24 hours, no cancellations will be accepted, as production begins shortly after an order is received.
How to Cancel an Order
To cancel your order within the allowed time frame:
Email us at [your support email] with your order number and reason for cancellation.
Alternatively, contact our customer support team at [your support phone number] for assistance.
Once your cancellation request is reviewed and approved, we will initiate the refund process.
Refund Policy for Cancellations
Cancellations made within 24 hours will receive a full refund.
Refunds will be processed to the original payment method and may take 5 to 7 business days to appear, depending on your bank or payment provider.
Non-Cancellable Orders
Orders cannot be cancelled after 24 hours of placement.
Orders that have already been dispatched or shipped are not eligible for cancellation.
If the item received is damaged, defective, or broken, please refer to our Return & Replacement Policy.
Customer Support
For any questions or assistance regarding your order or the cancellation process, please contact us:
Email: [your support email]
Phone: [your support phone number]
Support Hours: [your business hours]
We appreciate your understanding and continued support. Thank you for choosing Little Duds.
